Privacy Policy

1.1 Information You Provide Directly

We collect information you provide when using our services to personalize your experience, including:

Account Setup Details
When you create an account, we collect essential details, including:

• Email address
• First name
• Last name
• Profile picture
• Other basic profile details, such as:
  • Username (if applicable)
  • Telephone number (if provided)
  • Interests
  • Social media usernames

Payment Information
If you choose to upgrade your account, we collect payment information, including your credit card information and transaction history.

User-Generated Content
We collect any information, text, images, or other materials you choose to post or upload on our platform.

Communication Records
We collect records of communications, including support inquiries, feedback, and any interactions with our team, to help us improve our services.

Public and Private Information
When using our services, you may choose to share certain information or content either publicly or privately. By doing so, you acknowledge that:

• Public Information:
• Content shared publicly can be viewed by anyone and may be accessible outside our platform.
• Private Information:
• Content shared privately is accessible only to authorized users; however, it may be accessed by us if required for legitimate purposes such as ensuring security, complying with legal obligations, or fulfilling operational requirements.

You are responsible for ensuring that all personal information you provide is true, complete, and accurate. It is also your responsibility to notify us promptly of any changes to this information.

1.2 Information We Collect from Third Parties

We may collect information from third parties that assist us in delivering and processing our services.

Third-Party Authentication
When you create or log in to an account using third-party services such as GitHub, Google, Microsoft, or LinkedIn, we automatically receive certain information from these providers, including:

• Email address
• First name
• Last name
• Profile picture
• Other basic profile details, such as:
  • Username (if applicable)
  • Telephone number (if provided)

This information is provided by the respective service and is used to create and personalize your account on our platform. Please note that we do not collect or store your third-party account password.

1.3 Information Automatically Collected

We automatically collect certain information when you use our services, including:

Usage Data
We automatically collect information related to your use of our services, including session data (e.g., date, location, and IP address).

Device Information
We may collect specific details about your device, such as the type, model, operating system, and browser, to optimize your experience.

Cookies and Preferences
We gather information from cookies, including login details and your preferences, to enhance your experience on our platform. For more information, see Section 1.4.

1.4 Cookies

We use cookies to deliver, update, monitor, and improve our Services. These cookies help to:

• Recognize returning users.
• Save login preferences.
• Detect and respond to potential security threats (e.g., unauthorized login attempts).

If you choose to disable cookies, some features of our services may not function properly.

1.5 “Do Not Track” Signals

We are committed to respecting your privacy and providing transparency regarding how we handle your personal information. "Do Not Track" (DNT) is a privacy preference that users can set in their web browsers to indicate that they do not want certain information about their web visits collected across websites.

When you enable the DNT signal in your browser, our website responds by not collecting or tracking any data for marketing or advertising purposes. We honor "Do Not Track" signals and do not track, use cookies, or employ advertising mechanisms when a DNT setting is active in your web browser.

However, it's important to note that while we respect DNT signals, third-party providers (e.g., Google Authentication) integrated with our platform may not recognize or respond to DNT settings. We encourage you to review the privacy policies of any third-party services you use to understand how they handle DNT signals.

Our primary focus is to ensure that your experience with our platform is secure and respects your privacy preferences. If you have any questions or concerns about our "Do Not Track" practices, please contact us at [email protected].

2.1 Account Setup and Authentication

We utilize third-party authentication providers, including GitHub, Google, Microsoft, and LinkedIn, to streamline account creation and login processes. When you choose to authenticate through one of these providers, we collect only the necessary information required to facilitate account creation and authentication. This process ensures a seamless and secure login experience, allowing you to easily access our services.

2.2 Personalization

We use your information to tailor our services to better align with your preferences, ensuring your experience is personalized and relevant.

2.3 Service Enhancement

We analyze usage data to continually improve and optimize our offerings, delivering a better experience with each interaction.

2.4 Communication

We use your information to keep you informed by sending updates, security alerts, and details about new features or changes to our terms.

2.5 Customer Support

We use your data to address inquiries and provide technical support efficiently, ensuring a smooth and reliable experience.

2.6 Feedback Requests

We may process your information to request feedback about our services and to follow up with you based on your usage experience.

2.7 Marketing and Promotional Communications

We may use your information to send marketing and promotional messages that align with your preferences. You can opt out of these communications at any time.

2.8 Service Protection

We process your information to maintain the security of our services by monitoring for fraud and preventing security breaches.

3.1 Sharing with Third-Party Service Providers

We may share your information with trusted third-party service providers who assist in operating our website and services. These providers are bound by strict confidentiality agreements and are only granted access to the personal information necessary to perform their tasks. They are prohibited from using your data for any other purpose.

• Customer support
• Website hosting
• Transaction processing
• Statistical analysis

Notable providers include Github, Google, Microsoft, and LinkedIn.

3.2 With Your Explicit Consent

We may disclose your information when you explicitly consent to such sharing. This can occur at any point during your use of the services or upon our specific request.

3.3 For Security and Safety Purposes

In the event of fraud, security threats, or incidents, we reserve the right to disclose your information without your consent. This is to:

• Ensure and maintain the security of our platform and its users.
• Detect, prevent, investigate, or address fraud or security issues.
• Protect the rights, property, or safety of CiferAI, our users, yourself, or the public.

3.4 Legal and Regulatory Compliance

We may disclose your information without your consent if it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Protect the rights, property, or safety of CiferAI, our users, or the public.

3.5 Use of Anonymous Information

We may use or disclose Anonymous Information—data that does not identify individual users—to third-party service providers to improve our Services and other products. We may also share this anonymous data with third parties, including advertisers and partners, for purposes such as targeted advertising. Anonymous Information refers to aggregated data about the use of our Services that cannot be traced back to individual users.

3.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity as part of the business transition. This ensures the continued operation and service under new ownership.

5.1 Access to Your Information

Under data protection laws, you have the right to access and review the personal information that we hold about you. You can access, modify, or delete the information we have collected by editing your profile or managing the content you share at any time.

For additional requests regarding your personal information, please contact us at [email protected]. Please include "Data Protection Query" in the subject line and indicate if your request is time-sensitive.

5.2 Data Retention

We retain your personal information, including data collected from third-party services like Github, Google, Microsoft, and LinkedIn, for as long as it is necessary to fulfill the purposes described in this Privacy Policy. This retention period is determined by the need to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If a longer retention period is required or permitted by law, such as for tax, accounting, or other regulatory purposes, we will retain the information accordingly.

Requesting Data Deletion
You have the right to request the deletion of your personal data at any time. To do so, please contact us at [email protected]. Upon receiving your request, we will take appropriate steps to delete your data in accordance with applicable laws.

However, please note that certain circumstances may require us to retain your information for a longer period. These circumstances include, but are not limited to, compliance with legal obligations, regulatory requirements, or for purposes of legitimate business interests such as fraud prevention and security measures.

Retention in Backup Archives
In cases where deletion is not immediately feasible (e.g., data stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible. This ensures that your data is protected even when it cannot be immediately erased.

By maintaining this approach to data retention, we aim to balance your privacy rights with our need to comply with legal and operational requirements.

5.3 Opt-Out

You have the right to opt out of receiving marketing communications from us at any time. To do so:

• Follow the unsubscribe link in our emails.
• Contact us directly at [email protected] for assistance.